Yes, as a signature is required on delivery, please provide a physical address where you or someone else will be available to sign for your parcel. If no one is available to sign for the parcel, an attempted delivery card will be left at the address with further instructions including which post office or Depot you can pick up your parcel from.
The carrier will aim to deliver between 3-5 business days after your order has been placed. This may take a little longer if you live in a rural area. In the unlikely event that you have waited over 7 days for your delivery please contact our customer care team to investigate at email@example.com.